https://washdryfoldschool.com/blogs/newsletter/a-29-ticket-a-999-customer 2026-11-11T10:00:59-05:00 weekly https://cdn.shopify.com/s/files/1/0790/8596/1402/articles/st3yEcLtJGHNEbDFUnSg9t.jpg?v=1794409257 A $29 ticket. A $999 customer. We set the wrong tag on a laundry order and it could have cost us $999. https://washdryfoldschool.com/blogs/newsletter/the-overtime-is-the-cheap-part 2026-11-11T10:00:59-05:00 weekly https://cdn.shopify.com/s/files/1/0790/8596/1402/articles/fpR7r5pLSiB747LUaHz277.jpg?v=1794409258 The overtime is the cheap part. A 32-hour work week would cost us $3,792 a year in overtime. Avoiding it would cost twice that. https://washdryfoldschool.com/blogs/newsletter/the-best-thing-i-do-isn-t-written-down 2026-11-11T10:00:59-05:00 weekly https://washdryfoldschool.com/blogs/newsletter/i-charged-the-wrong-price-twice 2026-11-11T10:00:59-05:00 weekly https://washdryfoldschool.com/blogs/newsletter/i-do-laundry-in-my-competitor-s-laundromat 2026-11-11T10:00:59-05:00 weekly https://cdn.shopify.com/s/files/1/0790/8596/1402/articles/ve8D6ARcw7AtAiySFGhFfY.jpg?v=1794409259 I Do Laundry In My Competitor's Laundromat I Do Laundry In My Competitor's Laundromat